by: Emily Vizmonte, Cirrolytix Research Services
In today’s increasingly digital world, integrating digital technologies into all sectors, including the public sector, is of paramount importance (Welby, Chauvet & OECD, 2021). This shift has the potential to significantly impact policymaking, service delivery, and public transparency, particularly in less urbanized local government units (LGUs) in the Philippines, ultimately fostering societal development and well-being (Ocampo, 2023). Dr. Czar Jakiri Sarmiento of the University of the Philippines emphasizes the necessity of centralized data management processes for LGUs, enabling them to address technological challenges, synchronize data across different reports and agencies, and implement consistent, evidence-based policies (Ocampo, 2023).
However, for the successful integration of digital technologies, a shift in the organizational approach and mindset is imperative. According to the OECD, fostering a learning culture that encourages upskilling and experimentation is essential. Additionally, supporting new ways of working, such as establishing a rhythm of digital delivery and reducing hierarchical layers, empowers teams (Welby et al., 2021). The transition must balance transparency and accountability while remaining flexible enough to adopt sustainable technologies. As digital transformation progresses, organizations must embrace the notion of continuous learning, adaptation, and openness to failure as integral parts of development. Collaboration plays a crucial role in the machinery of digital transformation. Stakeholders at all levels must work together to ensure digital technologies are not only accessible but also well understood. Armstrong Mejilla from Qlik emphasizes the importance of aligning business goals with technological solutions and sharing successful implementations to inspire and guide other departments (Ocampo, 2023).
The journey to data-driven governance in the Philippines, especially in less urbanized areas, is not without challenges. However, the potential benefits of such a transformation promise to outweigh these hurdles. Implementing proper strategies, supportive policies, effective collaboration, and an open-minded approach to technological adaptation can catalyze the transition towards a digital future.
References:
Welby, B., Chauvet, L., & OECD. (2021). The OECD Framework for digital talent and skills in the public sector. https://doi.org/10.1787/4e7c3f58-en
Ocampo, Y. (2023). Data-Driven Governance: Empowering Public Agencies for Enhanced Public Services. OpenGov Asia. Retrieved from https://opengovasia.com/exclusive-data-driven-governance-empowering-public-agencies-for-enhanced-public-services/